We always strive to offer the best shopping experience. Return and exchange are available under the following conditions:

 
Conditions:
•Return or exchange requests must be made within 7 days of receiving your order.
•The perfume or body splash bottle must be in its original condition, unused.
•The packaging must be fully intact, unopened, and undamaged.
•The customer bears the return or exchange shipping cost, unless the product has a manufacturing defect or was sent incorrectly.
 
Steps for Return or Exchange:
1.Contact us within 7 days of receiving the order:
•Email: floribunda.perfumes@gmail.com
•Phone: 01010730420
2.Send us a clear photo of the product and its condition.
3.Once the request is approved, we will arrange the shipping process for replacement or refund.
 
Important Notes:
•Used or opened products will not be accepted.
•Requests made after 7 days of delivery will not be accepted.